Google‘s trade-in affairs for the Pixel 2 and Pixel 2 XL articulate abundant on paper, but it hit a snag in contempo times over incorrect trade-in amount assessments. It appears that Google has anchored some of those issues, though, if a contempo column by Google association administrator Orrin Hancock is annihilation to go by.
According to Hancock, the chase behemothic gives association an estimated trade-in amount for their devices. Once Google receives their devices, the aggregation again checks their altitude adjoin the advice that bodies provided.
Google addendum that the majority of barter accept their aboriginal estimates, but this is area some of the trade-in program’s problems arise. According to reports, association accept had erroneous assessments of their accessories – bodies were told their accessories were not branch displace – and had their accessories misclassified.
In the post, Hancock said that those two mistakes were anchored as far as Pixel trade-ins are concerned. If your device’s amount took a hit due to a aberration in accessory allocation or actuality branch reset, association are apprenticed to ability out to Google’s chump abutment to try and get that fixed.
However, it should be mentioned that the company’s trade-in affairs has had added issues besides the above two problems. For example, association accept appear accepting their accessories damaged on their way to Google, delays in accepting accessories arrested out, and delays in accepting their acutely chiffon trade-in kits.
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